adminThe Short Version: if you are looking for a distinctive gemstone or unique anniversary gift, Leibish & Co. provides a sturdy stock of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run business has-been running online since 1998 with your own touch which includes received recurring company worldwide. Leibish & Co. makes it simple to get free stones or perhaps to make use of the free of charge “Design your own personal” instrument to carry your own perfect little bit of jewelry alive. With decades of experience and strong design under their buckle, Leibish & Co. is on the brink of expanding the stock to watches and various other add-ons.
Show
When Leibish Polnauer founded 1st on line diamond company in 1998, it took almost a full day to publish one image and information to their internet site â but he was a visionary exactly who noticed potential within the fledgling arena of e-commerce. “When he sees the possibility in a concept, he will do everything in the power to advance with it,” stated Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish produced a fruitful, family-run procedure with his spouse and children serving in authority positions. They’ve got grown a fruitful web based business with practices found across the world. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones being difficult to find elsewhere. Their diamonds are also conflict-free, that will be a significant factor for most buyers.
“individuals come to us since they find some thing some various, anything a bit more unique than everyone else features,” Benji stated.
While Leibish & Co. offers top-quality standard diamonds, the organization focuses on colourful, distinctive precious jewelry. Whenever requested why the company features such a higher consumer return price, Benji rapidly pinpoints why.
“its a combination of exceptional products, great service, and jewellery created into the greatest levels of excellence,” the guy stated. “The precious jewelry we make is certainly not your daily, mass-produced sort of product. Every piece is actually custom-made to completely suit the diamond or gem stone selected by the customer.”
A household Affair With private Service
Leibish & Co. is a real family members business, with Leibish’s loved ones playing important roles within the company.
Leibish serves as Founder and President in the business, while their girlfriend, Rosi, may be the business’ occasions Manager. Their oldest daughter, Chavi, serves as top honors Jewelry Designer â that is a huge obligation since custom jewellery comprises a lot more than 50per cent from the organization’s company, Benji mentioned.
Leibish’s oldest son, Yossi, is the CEO of Leibish & Co. Another son, Shmulik, that is a graduate regarding the Gemological Institute of America, is the fundamental Diamond Buyer the organization. “Shmulik is actually, seriously, certainly one of many gifted shade diamond experts in a,” Benji said.
Leibish’s son Itzik may be the organization’s COO and runs the nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, is the organization’s CFO.
“as among the longtime people in the team, I am able to tell you that, even though there isn’t any relation, they consider me, yet others, section of their family,” Benji mentioned. “most of us bring our personal knowledge into the company, but interact to constantly grow the organization.”
Customers are also addressed like family members at Leibish & Co., where in actuality the business invests power into individual solution and product sales. “If you have ever handled one particular representative, for example, that is the same individual you certainly will always manage, no matter what you are phoning or writing in approximately,” Benji mentioned. “We don’t have confidence in passing customers around to various divisions when they’ve a question or specific issue they would like to deal with.”
Clients Come From throughout the World
Leibish has actually multiple different sorts of clients: you’ll find customers, exactly who primarily store through internet site, stores, and those inside trade company, which usually go to the organization’s main offices in New York, Israel, and Hong Kong.
The majority of Leibish & Co.’s clients are through the united states of america. Its then preferred audience is Canada, accompanied by great britain, Australian Continent, Hong Kong, therefore the remainder of Europe.
Customers at each period of life store at Leibish & Co., though nearly all are between your many years of 35 and 54, Benji stated. Furthermore, the organization garners approximately 300,000 website check outs every month â and keeps most of the customers finding its way back.
“With over a 70per cent return customer status, we continue to be among the most well-known companies within market,” the guy stated.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries top-quality jewelry, but additionally maintains inventory mobility, especially for on the web customers, Benji said. The business offers a huge selection of free diamonds and important gems, but its essential products are tailored jewelry creations.
“We keep extreme number of multicolor diamond and gem precious jewelry, with many associated with the rarest hues ever before observed,” the guy stated. “we have been known well by our very own bread-and-butter products â yellow diamond and green diamond engagement rings. But we offer expensive jewelry of almost every shade, and important gems â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless expensive diamonds, also, but our very own expertise is within the realm of shade.”
For clients who’ve one thing at heart and need help making it possible, Leibish & Co. supplies a “Design your very own” precious jewelry instrument, which Benji stated is the preferred item.
“Naturally, when looking for an unique part, individuals typically wish certain rocks and establishing designs they have currently dropped obsessed about,” he stated. The “Design your personal” device allows customers to create a bit utilising the rock, placing, and material of these choice.
“it permits them to bring their own hopes and dreams alive â with our knowledge in workmanship,” Benji told us.
Accessories & New using the internet Tools in Store for Leibish & Co.
because looks forward to the long run, Leibish & Co. is actually slowly moving toward higher-ticket items and more product variety. The firm seems comfortable branching out over new product lines due to the dedication and enthusiasm it relates to finest the present projects.
“we now have discussed introducing numerous add-ons â like luxury watches, handbags, as well as pens,” Benji stated. “But we chose to wait until we initial perfected our primary line of item, that’s expensive jewelry.”
Leibish & Co. can searching for ways to carry on perfecting their popular website, also. One-way it plans to improve its on line knowledge is by presenting augmented truth features, that’ll give digital consumers a lot more of an in-store experience.
As a business enterprise featuring its origins in colorful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional business which views change as exception to this rule, perhaps not the guideline.